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Private Policy and Terms of Conditions for Energy Laser A/S

Energy Laser is committed to protecting your personal data and privacy. Please have a read through our Private Policy and Terms of Conditions.

PRIVACY STATEMENT


Energy Laser is committed to protecting your personal data and privacy. We are committed to complying with all applicable personal data protection laws. This Privacy Policy describes the ways in which information about individual persons may be collected, used, disclosed, transferred and stored by Energy Laser.

Energy Laser may at any time change, modify, or otherwise update this Privacy Statement without prior notification. The latest applicable version can be accessed at all times

 

  1. Data controller

Energy Laser A/S is the data controller of your personal data.

 

  1. Personal data collected

You will always be informed when we collect personal data about you. Energy Laser may collect personal data, for instance, your name, e-mail address, city and country of residence, personal identification number, your Health Care Professional (“HCP”) ID number (or similar), IP address and product interests. In connection with the submission of your data it will always be stated whether the submission is voluntary or necessary for completing the desired action.

Your personal data is collected in one or several of below cases:

  • When you use our website Energy Laser.com or local Energy Laser websites
  • When you sign up for our newsletter
  • When we have direct interaction with you (meetings of phone calls)
  • When you purchase one of our products
  • When you exchange e-mails with us, use our online forms and services or engage with us on social media and other platforms
  • When you download one of our applications

If you use your email address in more than one of the above cases, your personal data will only be collected and registered in one place. This way your information is already stored, and you should not receive the same marketing material from Energy Laser more than once.

 

  1. Use of your personal data

Energy Laser process your personal data in order to:

  • Enable contact with regards to collaborations
  • Statistics
  • Register sign-ups for newsletter
  • Send out marketing material
  • Other marketing initiatives
  • Store your personal preferences
  • Send you service communications through email or text messages
  • In order to comply with quality and safety requirements
  • To maintain and improve our offers
  • Handle information about job applicants and job applications
  • Cookie information is processed to provide the best experience on our website, and further described below

Please note, that we will only use your personal data to send marketing material if you have given your explicit consent, unless legislation allows us to contact you without your prior consent.

Energy Laser keeps statistics about which areas of the site our users visit, and which products the users prefer. We use data about how our users navigate, and from that we try to improve the website. Your IP-adres will be registered in this process. We are however not able to see where you come from or where you are going on the internet after you leave our site. We do not sell or otherwise disclose information about how our user navigate and use our website. We do not sell or disclose information about your purchase history to third party.

 

  1. Who Energy Laser might share your personal data with

In order to provide you with the best possible service your personal data will be shared between the group entities as listed below to the extent necessary to enable effective and personalized support, assistance, sale and contact for marketing purposes.

Energy Laser A/S and affiliates: Energy Laser A/S, Energy Laser GmbH (Switzerland).

Your personal data is disclosed to partners of Energy Laser who deliver services on behalf of Energy Laser (data processors), for example in relation to send-outs of newsletters, invitations to events, product information. These partners only process the personal data on behalf of Energy Laser and in accordance with the instructions of Energy Laser.

Some data relating to your purchase of a product, including your contact information and which products you have purchased or shown interest in will be shared with your local distributor.

Your personal data will apart from the above mentioned situations not be sold, shared or otherwise distributed to third parties without your consent, except where Energy Laser is required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

 

  1. Deletion of your personal data

Energy Laser will delete your personal data when we no longer need to process them in relation to one or more of the purposes set out above in section 3. However, the data may be processed and stored for a longer period in anonymized form. For example, when our personal data is used to provide you with products or services, we will keep your data for a period of 5 years (in Denmark) after your last purchase, unless applicable law requires us to delete it earlier or store it for a longer period of time. If your personal data is used to send you newsletters or other materials on the basis of your consent, we will delete your data at the time you withdraw your consent.

 

  1. Security

We have implemented security measures to ensure that our internal procedures meet our high security policy standards. This website has security measures in place to prevent loss, misuse or alteration of the information under our control. Accordingly, we strive to protect the quality and integrity of your personal data. The network is operated and maintained by Energy Laser outsourcing partner according to their quality procedures.

 

  1. Cookies

This website may use cookies. A cookie is a small data file, which the internet browser places on your device. It is what you could call “a identification card” in other words, the cookie’s job is to notify the site that the user has returned. By remembering browser settings, login and system information the user is presented with a service minded and optimized website.

We may use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We may also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

Here is a list of cookies that we use (please note that we currently do not use any. List will be updated soon):

 

Name of Cookies Usage Lifetime
None None None

 

Most browsers accept cookies by default, however you can alter your browser settings to not accept cookies or delete the cookies from your system. Most browsers do allow a “private” mode where cookies are always deleted after a visit. Depending on which browser you are using, the setting has a different name. Below you can find the most common browsers and the “private” mode:

– Internet Explorer 8 and newer; InPrivate

– FireFox 3.5 and newer; Private Browsing

– Google Chrome 10 and newer; Incognito

– Safari 2 and newer; Private Browsing

– Opera 10.5 and newer; Private Browsing

Please read your browser’s help section for more information about how to set the “private” mode or how to delete cookies. You can still visit our site even though your browser is in “private” mode, however the user experience might not be optimal, and some functionalities might not work.

 

  1. Links to other websites etc.

Energy Laser’s website may contain links to other websites or to integrated sites. We are not responsible for the contents of the websites of other companies or for the practices of such companies regarding the collection of personal data. When you visit other websites, you should read the owners’ policies on the protection of personal data and other relevant policies. On some Energy Laser websites you will find forums, message boards, news groups etc. The information you may disclose in these areas becomes public, and you should always exercise caution when disclosing personal information.

 

  1. Your rights

You are at any time entitled to be informed of the personal data about you that we process, but with certain legislative exceptions. You are entitled to get access to the data we are processing about you,  and you are entitled to  have your personal data rectified if inaccurate, erased in certain situations, or to have the processing of your data restricted so we may only use within specific restrictions.  If Energy Laser is processing your personal data based on your explicit consent, you are entitled to withdraw your consent at any time. You are entitled to object to our processing of your personal data, or to in certain situations entitled to receive your data in a structured and commonly used digital format and have it transferred to a third party on your request.

If you want us to update, amend or delete the personal data that we have recorded about you, wish to get access to the data being processed about you, or if you have any questions concerning the above guidelines, or if you wish to appeal against the processing of your personal data you may contact us by using e-mail: info@energy-laser.com

TERMS AND CONDITIONS FOR USE OF THE APP


Energy Laser A/S (hereinafter “The Manufacturer”) provides the App through which the services – listed below – are provided and licensed to the end user.

By using the App, you agree to be bound by and comply with these terms and conditions and any corrections thereof. If you do not agree to these App terms (the “App Terms”), you must immediately uninstall the App and discontinue its use.  These App Terms should be read alongside our Privacy Policy. Read the App Terms and Privacy Policy carefully before using the App.

 

INTENTED USE
The App is intended to use with the Manufacturer´s therapeutic lasers and offers the user improved user opportunities and experiences, including the ability to set the power (mW), processing time and sound (on/off).

The manufacturer’s App sends signals to and receives signals from the Manufacturer’s wireless therapeutic lasers using the Bluetooth® technology standard. Therefore, you will be able to Apply your wireless therapeutic laser settings using the App on your compatible smart device. The Bluetooth® brand and logos are owned by Bluetooth SIG, Inc., and any use of the Manufacturer’s brands is under license.

Contact your doctor or other qualified healthcare professional before using the App.

The App is intended for your personal use. It is not allowed to copy or edit the App in any way, or parts of the App, it is also not allowed to copy or edit the Manufacturer’s own or granted trademarks. Trying to extract the App’s source code is not allowed, and you may not translate the App into other languages or make derivative versions.

 

UPDATES
Application update notifications should not be disabled in your mobile operating system, and we recommend that you install all updates to ensure that the App is working properly and is fully up to date.

 

INTELLECTUAL PROPERTY RIGHTS
The App is owned and controlled by the Manufacturer and is protected by Applicable Intellectual Property and other local laws, including, but not limited to, copyright, trademarks, designs, etc. text, graphics, and icons. The manufacturer reserves all intellectual property rights in the App.

 

NO PROMISES

The Manufacturer provides the App on an ‘as is’ and ‘as available’ basis without any promises or representations, express or implied. In particular, the Manufacturer does not warrant or make any representation regarding the validity, accuracy, reliability or availability of the App or its content.

 

To the fullest extent permitted by applicable law, the Manufacturer hereby excludes all promises, whether express or implied, including any promises that the App is fit for purpose, of satisfactory quality, non-infringing, is free of defects, is able to operate on an uninterrupted basis, that the use of the App by you is in compliance with laws or that any information that you transmit in connection with this App will be successfully, accurately or securely transmitted.

 

DISCLAIMER AND LIABILITY
The manufacturer does not provide medical, professional advice, and the App should not be confused with professional medical advice. You should always talk to your doctor or other qualified healthcare professional regarding diagnosis, treatment and other medically related issues that require an authorized healthcare professional.

The App should only be used with the Manufacturer’s therapeutic lasers. The manufacturer assumes no responsibility if the App is used with other devices.

To the fullest extent permitted under applicable law, in no event shall the Manufacturer be liable to you with respect to use of the App and/or be liable to you for any direct, indirect, special or consequential damages including, without limitation, damages for loss of goodwill, lost profits, or loss, theft or corruption of your information, the inability to use the App, Device failure or malfunction.

The Manufacturer shall not be liable even if it has been advised of the possibility of such damages, including without limitation damages caused by error, omission, interruption, defect, failure of performance, unauthorized use, delay in operation or transmission, line failure, computer virus, worm, Trojan horse or other harm.

In the event that applicable law does not allow the exclusion of certain promises and/or the exclusion of liability for direct, indirect, consequential or other damages, in no event shall the Manufacturer’s liability arising under or in connection with these App Terms and your use of the App exceed EUR 100.

 

CHANGES
The manufacturer reserves the right to amend these Terms and Conditions at any time and to introduce new or additional terms or conditions for your use of the Manufacturer’s App. Such changes and additional terms and conditions shall enter into force with immediate effect and incorporated into available terms and conditions. Your continued use of the App will be considered an acceptance of it.

 

APPLICABLE LAW AND JURISDICTION
Available terms and conditions, including any disputes arising from the use of the App, are subject to and must be interpreted and enforced in accordance with the substantive law of Denmark, and the jurisdiction of any judicial disputes is Denmark, unless a local mandatory law provides for other Applicable law or other jurisdiction.

 

Version: 1.0.0, ©2022
Energy Laser A/S is a Danish-owned company with Reg. No. 39815621, the company is headquartered at  Soenderskovvej 12B, 8520 Lystrup, Denmark.